Don't want to wait at home?

If you would prefer to pick up the product you purchased rather than wait for it to be delivered, we would be thrilled to see you at our stores.

This way, you can try the product immediately and perhaps put together stylish combinations with other pieces that complement it.

Our "In-Store Pickup" feature, which provides a solution for employees who don’t have time to browse stores and need to attend last-minute invitations or events, allows you to comfortably pick up the product you purchased online from our stores, availing yourself of our special services for free.

How Does the In-Store Pickup Feature Work?

Delivery and invoice infoFrom the section “

I want to pick up from the nearest store.”

When you click on the option, you can select the store you want from the listed ones.

What do I need to present to pick up my order?

It will be sufficient to provide your order number and present your ID.

Can I have someone else pick up my order from the store?

Yes, you can, but it is necessary to present your order number and the original ID.

How long do I have to pick up my order?

The products you ordered are kept in our stores for 15 days; after that, they are sent back to the warehouse.

When will my product arrive at the store?

It will be handed over to the cargo at the latest within 2-7 working days from the order date. Depending on the distance of the store where you want to receive your products, the Cargo Company will normally deliver within 2-7 working days.

How can I check if my order has been delivered to the store?

You can check the status of your orders in the "My Orders" section. When your order reaches the store, the order status will change to "Completed, Delivered to Store". You will also be notified by email.

Free alterations in our storeCan I have it altered?

Yes. You can have alterations done for free in our stores.

How can I return an item picked up from your store?

You can find detailed information on how to make returns on the "easy return" page.

Can I exchange a product in your store?

Yes. You can exchange the product you bought in our stores.